Shipping Policy

At drinktwo, we work with trusted third-party fulfilment and delivery partners to ship orders to customers worldwide.

Order Processing

Orders are typically processed within 1–3 business days.

During product launches, promotional periods, public holidays or periods of high demand, processing times may be longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Estimated Delivery Times

Estimated delivery times may vary depending on your location, shipping method and local delivery network.

Estimated delivery timeframes are displayed at checkout or communicated during the ordering process where available.

Please note that delivery timeframes are estimates and are not guaranteed.

International Shipping

drinktwo ships to customers worldwide.

International orders may be subject to customs processing, import duties, taxes or other charges imposed by the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may cause additional delivery delays outside our reasonable control.

Tracking

Where tracking is available, tracking details will be provided by email after your order has been dispatched.

Tracking information may take several business days to update after dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at drinktwoeveryday@gmail.com.

Once an order has entered processing or has been dispatched, we may be unable to change the delivery address.

Delayed Orders

Delivery delays may occasionally occur due to carrier disruptions, customs processing, weather, public holidays or other circumstances outside our reasonable control.

If your order is significantly delayed, please contact us at drinktwoeveryday@gmail.com and we will assist you in investigating the delivery.

Lost or Damaged Orders

If you believe your order has been lost in transit or arrives damaged, please contact us as soon as possible at drinktwoeveryday@gmail.com with your order number and details of the issue.

We may request photographs or additional information to help investigate and resolve the issue.

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.

Contact Us

For shipping or delivery questions, contact:

drinktwo
Email: drinktwoeveryday@gmail.com