Terms of service
Overview
Welcome to drinktwo. The terms “we”, “us” and “our” refer to drinktwo.
These Terms of Service govern your use of our website, online store, products and services. By accessing our website or purchasing from drinktwo, you agree to these Terms of Service and our applicable policies.
If you do not agree to these Terms, you should not use our website or services.
1. Online Store Terms
By using our website, you confirm that you are legally able to enter into transactions in your jurisdiction.
You must not use our products, website or services for any unlawful or unauthorised purpose.
You must not transmit viruses, malicious code or otherwise attempt to interfere with the operation or security of our website.
2. Products
We make reasonable efforts to display and describe our products accurately.
Product colours and appearance may vary slightly depending on your device, screen settings, lighting and other factors.
We reserve the right to modify or discontinue products, product features or availability at any time.
3. Orders
When you place an order with drinktwo, you are making an offer to purchase the selected products.
We reserve the right to accept, decline or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues or incorrect order information.
If an order is cancelled after payment has been processed, an appropriate refund will be issued.
Please review your order carefully before submitting it. Once an order has entered processing or fulfilment, we may be unable to change or cancel it.
4. Prices and Payments
Prices displayed on our website are shown in the currency indicated at checkout.
Prices, discounts and promotions may change without notice.
You agree to provide accurate and current billing, payment and contact information when making a purchase.
Any applicable shipping costs, taxes, duties or other charges will be displayed or communicated where required.
5. Shipping and Delivery
Delivery timeframes displayed on our website are estimates and are not guaranteed.
We work with third-party fulfilment, logistics and delivery providers to process and deliver orders.
Delivery may be affected by carrier delays, customs processing, weather, public holidays or other circumstances outside our reasonable control.
For further information, please refer to our Shipping Policy.
6. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy, including our 30-Day Love It or Your Money Back Guarantee.
Nothing in these Terms or our Return and Refund Policy excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law or other applicable laws that cannot lawfully be excluded.
7. Intellectual Property
Unless otherwise stated, content available through the drinktwo website, including branding, logos, text, graphics, images, videos, website design and other content, is owned by or licensed to drinktwo.
You may not reproduce, distribute, modify, publish, commercially exploit or otherwise use our content without prior written permission, except where permitted by law.
The drinktwo name, branding and associated designs must not be used in a manner that suggests affiliation with or endorsement by drinktwo without our permission.
8. Third-Party Services
Our website and services may rely on or provide access to third-party services, applications, payment providers, fulfilment providers or websites.
We are not responsible for the independent practices, content or services of third parties outside our reasonable control.
Your use of third-party services may also be subject to the terms and policies of those providers.
9. Shopify
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer products and services to you.
Purchases made from the drinktwo store are transactions directly between you and drinktwo.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our website and ecommerce services are supported by Shopify and other service providers that may process information as necessary to provide their services.
Please review our Privacy Policy for further information.
11. Reviews and Feedback
If you submit reviews, feedback, suggestions, images or other content to drinktwo, you confirm that you have the right to provide that content.
You must not submit unlawful, misleading, abusive, defamatory or infringing content.
Where permitted by law, you grant drinktwo a non-exclusive, worldwide, royalty-free licence to use, reproduce and display content you voluntarily submit for the purposes of operating, improving and promoting drinktwo.
12. Errors and Inaccuracies
Occasionally, information on our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates or availability.
We reserve the right to correct errors and update information.
Where an error affects an order you have placed, we will take reasonable steps to contact you and provide an appropriate resolution.
13. Prohibited Uses
You must not use our website or services:
- For unlawful purposes;
- To violate applicable laws or regulations;
- To infringe intellectual property rights;
- To transmit malicious software or code;
- To collect personal information about others unlawfully;
- To engage in fraudulent or misleading conduct;
- To interfere with the security or operation of our website; or
- To harass, abuse or harm another person.
We may restrict or terminate access to our services where these Terms are violated.
14. Disclaimer
We aim to provide accurate and reliable information through our website. However, general information provided on our website is not intended to constitute professional, medical or other specialised advice.
To the extent permitted by law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes any guarantee, warranty, right or remedy that cannot lawfully be excluded under applicable law, including the Australian Consumer Law.
15. Limitation of Liability
To the maximum extent permitted by law, drinktwo will not be liable for indirect, incidental, special or consequential loss arising from your use of our website or services.
Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability or consumer rights that cannot be excluded under the Australian Consumer Law.
16. Termination
We may suspend or terminate access to our website or services where a user breaches these Terms, engages in unlawful activity or poses a security risk to our website or customers.
Any provisions that by their nature should continue after termination will remain in effect.
17. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be severed to the extent necessary.
The remaining provisions will continue in effect.
18. Governing Law
These Terms are governed by the laws applicable in Western Australia, Australia.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, practices or legal obligations.
The current version of these Terms will be published on our website.
20. Contact Information
Questions regarding these Terms of Service can be sent to:
drinktwo
Email: drinktwoeveryday@gmail.com